Analyzing Academic Discourse Evolution on Consumer Behavior and covid-19 Using Topic Modeling

The covid-19 pandemic brought changes in consumers’ habits derived from initial confinement in the first year and a second year characterized by an attempt to return to activities under the “new normal” label. Several literature reviews that summarize existing research on consumer behavior and the pandemic have recently emerged. Many of them have a regional or country-specific focus. Others emphasize certain factors under study at the beginning of the pandemic. This study, in contrast, separates the most salient topics found in literature in 2020 from those found in 2021 using a global Scopus database showing the evolution of the academic discourse on consumer behavior as the pandemic developed. Interestingly, some differences show consumers’ evolution throughout the pandemic, seen through the eyes of researchers. Topic modeling highlights the main topics under study in both years. Results show the relevance of four major topics that differ from one year to another. Research on online consumption, however, remains equally important in both years. We propose a theoretical model of consumer behavior research that aims to help consumers understand themselves, managers address strategies accordingly, and policymakers regulate the major issues brought by the pandemic. © 2022, Universidad Nacional de Colombia. All rights reserved.

Digital transformation in crisis situations. Literature review using topic modeling and grounded theory

This article analyzes the publications on digital transformation and crisis in the Scopus database, identifying the evolution of the terms per year and proposing a thematic classification according to the topics found. The methodology has two main stages: topic modeling by year of publication to s from selected articles, and grounded theory to classify the topics generated. The results reveal have research topics: crisis of existing knowledge due to digital transformation;social, economic and business changes due to digital transformation;new tools for new times at organizational/social level;COVID-19 as an accelerator of digital transformation;and future of work, organizations and society post COVID-19. © 2022, Pontificia Universidad Javeriana. All rights reserved.

Assessing Latin American national health websites as response to the infodemic in times of COVID-19

The study's objective is to assess the information strategy in health websites of 6 Latin American countries, in the context of the COVID-19 pandemic. To achieve this, we did an adaptation of the instrument proposed by Tejedor et al. (2020), considering the following variables: usability, interactivity, information offered, and social networks;which was complemented with data obtained about the situation of each country related with COVID-19. The adaptation of this instrument is the main contribution of the study. In addition, after discussing the obtained results, it is highlighted that there is no consensus on the information strategy that a national health website should have, so improvement recommendations are made according to the opportunities identified in response to the infodemic. Finally, the conclusions of the study are highlighted, some limitations are recognized, and interesting future work opportunities are proposed. © AMCIS 2021.